4.4
Average rating
tekkabuzz Support: No delay in communication
Dhaka-based users typically want quick replies; tekkabuzz Support makes that easy, and essential information from the help center is available within 3 minutes.
Start contact Log in
tekkabuzz Support: Fast statistics
We combine routine inquiries, account issues, and technical questions, and here is a 4.4 rating, 10,579 reviews, and 3.1M+ active users' experiences recorded.
10,579
Reviews
3.1M+
Active users
99.5%
Uptime
Direct contact office address
If a user wants help quickly, knowing the address completes half the work; below are office details for four cities, so contact from Bangladesh is easier.
Dhaka Office
12/A, Mirpur Road, Dhanmondi, Dhaka 1205, Bangladesh.
Phone: +880 1700 111 222
Hours: 10:00 AM to 7:00 PM
Chattogram Office
85, Agrabad C/A, Agrabad, Chattogram 4100, Bangladesh.
Phone: +880 1700 333 444
Hours: 10:00 AM to 7:00 PM
Khulna Office
44, KDA Avenue, Sonadanga, Khulna 9100, Bangladesh.
Phone: +880 1700 555 666
Hours: 10:00 AM to 7:00 PM
Sylhet Office
27, Zindabazar Point, Sylhet 3100, Bangladesh.
Phone: +880 1700 777 888
Hours: 10:00 AM to 7:00 PM
tekkabuzz Help Center: How it works
People with simple questions, if they first check the help center, it saves time; we have seen that inquiries related to bKash, Nagad, and Rocket move quickly along the same path.
1. Select a question
Separate account, login, or contact type first, so the support team can route it to the correct department.
2. Choose the nearest channel
Dhaka-based users often match the office address and phone number first, so you don't have to repeat the same information.
3. Verify information
Account number, device model, and the page where the issue occurs, including them to speed up the process; a 2-minute note is enough.
What information to provide to
A clear message yields a quick reply; the following list is based on common questions.
- Account name If login problems, please provide name or
- Time information When did the problem occur, please write.
- Device type Is it Android or something else, please specify.
- Payment method Which of bKash, Nagad, or Rocket have you used?
- Screenshot If you see an error message, attach a screenshot
- Help center link If you view the help page first, questions are
- Subject title If you write a short subject, the answer comes
- Correct language Writing in Bengali helps the team understand
Users' brief experiences
We also looked at three regular users' words; they are short, but align with daily real problems.
Login issues; we received a clear answer from support within 15 minutes.
Arif, Dhaka
Using Nagad to verify information has been convenient; conversations were explained very simply.
Mehazabin, Chattogram
Just by viewing the Help Center, half the questions are answered; contacting support became faster.
Tanvir, Sylhet
Mailing address and note
If you need to send a written letter or official documents, send it to Dhaka's main office; we have found that including a small case number with the mail helps things be understood.
Mailing address: tekkabuzz Support Desk, 12/A, Mirpur Road, Dhanmondi, Dhaka 1205, Bangladesh.
bKash, Nagad, and Rocket-related questions, if any, check help center information first, then if needed, message from tekkabuzz Contact page.
Open an account; make contacting easy.
Many people log in first and then ask questions; old information, devices, and contact history can be seen together.
Open an account Log inUsing the tekkabuzz App makes returning to support easier, and the tekkabuzz Support link stays within reach.